Replacement of Damaged MCD device with buffer stock - Procedure

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Replacement of Damaged MCD device with buffer stock - Procedure


Hi friends

                 After roll out of RICT, some time we need to   replace supplied devices with buffer stock. I have recently gone though this kind of problem and have learnt that by following the below points we can replace hardware very smoothly

1. Deactive existing user :
                          First of all we need to de activate existing user from the damaged device using menu
                         RICT ADMIN LOGIN --> BPM Management --> Edit BPM details  -->  set status as “inactive" --> update

         If device is able to receive notification then pull the notification and let the job completed. But if device is totally out of order then email job id to RICT Team to mark it as completed


2. BO Device Deallocation

                        Now de allocate the damaged device using following menu
                     RICT ADMIN LOGIN -->Device Management --> BO Device- Deallocation


3. Stock device

          First of all we need to take the non working (Damaged) device is stock using following option

           RICT ADMIN LOGIN--> BPM Management --> Update Device Status --> stock --> update

Now our damaged device is stocked

 4. Upload Delete RH Feed

                 This point is to be followed only if you wish to use sim card of damaged device in new device..
 Upload RH Feed with action column as “D” to delete the entry from RH Feed


5. Upload Insert RH Feed

             Now you need to upload   Upload Insert RH Feed with device details of buffer stock device that is to be supplied in place of damaged device
Upload RH Feed with action column as “I” to delete the entry from RH Feed


6. Bo device allocation

Now allocate that device to BO using following menu
RICT ADMIN LOGIN--> Device Managemen--> BO Device-allocation


7. Activate BPM

 Now again activate BPM in new device  using menu
RICT ADMIN LOGIN-->BPM Management -->Edit BPM details  --> set status as “active”--> update

8. Install applications as below
                     MCONNECT 3.1.6
                     DM 9.7.4
                    FIRMWARE 1.12
                    CBS 1.2.0.0
                    MGNREGA 2.3.0.0
                    EMO



Use application versions suggested by circle team

Hope this information will be helpful to all SAs and other PO staff too

if any one has any other simple way to complete the task.. kindly comment the same so that it can be useful to others

You should also check

 How to Disable RICT Admin from particular MCD Device

 How to enable RICT Admin to particular MCD Device

 BPM Activation/Deactivation in RICT MCD Device

 Substitute Activation/Deactivation in RICT MCD Device

 How to update status of RICT Devices such as MCD device or Barcode scanner

 How to De-Allocate Device to BO - RICT DEVICE De-ALLOCATION

 How to Allocate Device to BO - RICT DEVICE ALLOCATION

 Replacement of Damaged MCD device with buffer stock - Procedure
Regards
Ketan Joshi
System Admin
Palanpur HO


Comments

  1. UnknownOctober 31, 2018 at 1:10 PM

    Connectivity problem please try after sometime is problem commons sir

    ReplyDelete
    Replies
    1. Postal BlogsNovember 4, 2018 at 11:57 AM

      There should be actual connectivity issue, if not,send log file to RSI Team for resolution

      Delete
  2. AnonymousOctober 2, 2022 at 11:48 AM

    when we delete the RH feed of damaged RICT device , from where we will get the UID, ip Address etc. while the device couldn't be accessed through putty software.

    ReplyDelete

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